Gaya APA

PANDE, P, S. et al (2000). THE SIX SIGMA WAY: HOW GE, MOTOROLA, AND OTHER TOP COMPANIES ARE HONING THEIR PERFORMANCE . New York: MCGRAW-HILL, New York.

Gaya MLA

PANDE, Peter, S. et al. "THE SIX SIGMA WAY: HOW GE, MOTOROLA, AND OTHER TOP COMPANIES ARE HONING THEIR PERFORMANCE". New York: MCGRAW-HILL, New York, 2000. Textbook.